Do you have any questions?

Is Labelstom's jewelry sustainable?

Sustainability is one of our core values. We are constantly learning and researching ways to minimize any unnecessary harm to our world. We use stainless steel that's very long last and 100% recyclable. We minimize our electricity use, the use of plastic, waste. We also use only recycled and decomposable materials and packaging however possible. Read more about our commitment to sustainability on our sustainability page.

Is Labelstom's jewelry ethical?

Yes! No workers are ever exploited in the production process of Labelstom jewelry. Every item is still carefully handmade to order by our Founder Tommy with complete control over the production. "I hold my craftsmanship to the highest standards, making sure quality is never an issue." Read more about our commitment to ethical fashion on our sustainability page.

What material is used to make Labelstom's jewelry?

Expertly handcrafted in stainless steel to withstand the test of time against fading and tarnishing. Known for lasting at least 50+ years, stainless steel is extremely water-resistant, it will never turn your hands green, and it is 100% recyclable.

Does Labelstom's jewelry tarnish/rust?

Labelstom's jewelry never had any issues with tarnishing or rusting. Stainless steel is a durable metal famously known for great resistance to tarnishing/rusting, hence the name "stainless" steel, making it the perfect material for jewelry worn as often as you like.

Will Labelstom's jewelry turn your skin green?

Green skin happens when certain metals (such as copper) oxidize from moist and humid conditions. That is why Labelstom carefully avoids copper and other materials. Labelstom makes jewelry almost exclusively in stainless steel, making it impossible to cause green skin.

How do I take care of my jewelry?

You don't need to! We save you time and energy by expertly crafting our jewelry with the most durable and everlasting material. We want you to look your best and live life to the fullest without ever having to worry about jewelry care!

How do I know my sizes?

Check out the sizing page on the bottom left corner of the webpage for our guide on finding your size.

How long does it take for my order to ship?

Each piece of jewelry is made to order. It will take 2-3 business days to make, package, and drop off at the post office. Then it will take an additional 1-5 business days to deliver within the U.S. depending on the shipping option you choose.

How much does shipping cost?

Free domestic USPS First Class shipping for orders over $50. USPS First Class (2-5 days USA domestic shipping) - $4. USPS Priority Mail (1-3 days USA domestic shipping) - $8. International Economy Shipping (6-18 days outside of the USA) -$15.

How do I track my order?

You will be notified via email when we ship out your order. The USPS tracking number will be included in the email.

What's the return and exchange policy?

We gladly accept returns and exchanges within 30 days after receiving your item. To start a return, contact us at contact@labelstom.com and we will guide you through the process.

How do I contact customer service/support?

We'd love to hear from you! If you have any questions or comments, feel free to send emails to contact@labelstom.com anytime and we will get back to you as soon as we can!

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